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David Donehower Funeral and Cremation Service - a Vertin Company
Detroit Lakes, MN, David Donehower Funeral and Cremation Service, United States
18 days ago
Vertin Company
Albert Lea, Bonnerup Funeral and Cremation Service, United States
18 days ago
David Donehower Funeral and Cremation Service - a Vertin Company
Detroit Lakes, MN, David Donehower Funeral And Cremation Service, United States
18 days ago

Description

Ready to take your career to the next step? We have the perfect opportunity available as a General Manager overseeing the David Donehower, Furey and West Kjos Funeral and Cremation Service locations. Detroit Lakes, MN is in the heart of Minnesota lake country, with more than 400 lakes within 25 miles.  Whatever the weather - fall, winter, summer or spring - the list of things to do in Detroit Lakes doesn't stop.

POSITION SUMMARY

The General Manager is responsible for the daily oversight of funeral operations of the David Donehower, Furey and West Kjos Funeral and Cremation Service locations. While continuing to participate in the daily functions of the businesses, General Manager also provides overall operations and market share leadership and strategic support to all employees within the operating group. The General Manager serves as the bridge between corporate strategy and tactical location execution. Responsible for ensuring all employees within the operating group follow company policies and guidelines. General Manager also possesses and applies a comprehensive knowledge of operational processes and procedures.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

General Manger Duties

  • Ensure appropriate and equitable staff schedules for call coverage, services, events, meetings etc. for primary location and locations in operating group.
  • Manage employee and operating group performance using established metrics and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly.
  • Hold staff accountable for metrics and performance goals.
  • In conjunction with location managers (where applicable), scheduling and leading regular staff meetings, as defined by the Vertin Business Model.
  • Ensure active participation by all employees in the communities they serve.
  • Review and enhance current activities and marketing efforts.
  • Understand the benefits of social media activity and ensure participation.
  • Understand the budget and ensure financial goals are met for the businesses in the operating group.
  • Prioritize future expenses and approve all proposed operating expenses within the limits of authorization.
  • Ensure proper facility, property, and vehicle maintenance is performed.
  • Immediately report all significant, unexpected or potential expenses that arise as part of operating a business.
  • Ensure adherence by all staff to all stated policies and procedures, OSHA standards, and FTC standards. Properly report any/all incidents immediately, as required by company procedures.

 Funeral Director 

  • Arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner in keeping with company policies and procedures.
  • Grow market share through active involvement with community, religious and other organizations.
  • Maintain company and funeral home location marketing online and locally as required.
  • Supervise and care for the deceased in a respectful manner and in keeping with regulatory requirements, while performing a variety of tasks which include: removals and transfers, embalming, cosmetology, hairstyling, dressing and casketing; coordinating and assisting with funeral service, and visitation, delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos or client families, and the removal, proper care and storage of these items.
  • Operate and maintain the crematory at certain locations, including repositioning and processing of cremated remains as per the Procedures Manual. Where location differences cause Funeral Director to serve as a Crematory Operator, specific responsibilities also include those of a Crematory Operator.
  • Promote and maintain a safe and healthy work environment.
  • Ensure adherence to all professional, state and federal licensing authority, regulations and rules applicable to funeral service.
  • Where regulatory requirements limit pre-need sales to Funeral Directors, the Funeral Director’s specific responsibilities also include those of the Preneed Specialist.
  • Provide aftercare, including delivery of documents, cards, and information on insurance, pre-arrangements for next of kin.
  • Ensure potential pre-need referrals are shared with Preneed Specialist.
  • Supervise the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services, assisting at the cemetery, floral delivery, picking up supplies, participating in special functions and other duties, as required.
  • Accurately prepare all documents related to funeral services, cremations, and maintenance.
  • Perform office duties and reporting.
  • Clean and maintain all funeral home vehicles.
  • Assist with the maintenance of vehicles, the facility and property, receive caskets and other funeral home supplies as well as place into inventory.
  • Other duties as assigned.


Requirements

EDUCATION, EXPERIENCE, CERTIFICATIONS

Bachelor’s degree (B.S./B.A.) or equivalent from a college or university, as required to hold the necessary Mortician License in the required State(s) of operation; plus related experience and/or training within a funeral service setting, where direct oversight/management of others was required.

 SKILLS, QUALIFICATIONS, ABILITIES

The individual must possess these skills and abilities or explain and demonstrate that he or she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities.

  • Strong Communicator and Consensus Builder; able to understand financial reports and translate those results to others; able to provide management support over multiple sites and expansive geographic area; good understanding of marketing and merchandising.
  • Able to understand the importance of sound business practices and how that supports the overall mission of the business.
  • Solid understanding of marketing and merchandising, as well as clarity on how to utilize both to achieve stated goals.
  • Able to provide management support to all employees at the location level and in the operating group.
  • Possesses a general understanding of Project Management, Task Management and Sales Management.
  • Able to prioritize, multi-task, and effectively delegate tasks when appropriate.
  • Understands financial implications of decisions.
  • Able to foster relationships with other businesses within a local or multiple community culture.

Job Information

  • Job ID: 63755086
  • Location:
    Detroit Lakes, MN, David Donehower Funeral And Cremation Service, United States
    Detroit Lakes, MN, West Kjos Funeral Home Cremation Services, United States
    Frazee, MN, Furey Funeral Home, United States
  • Position Title: General Manager - $30,000 Hiring Bonus!
  • Company Name For Job: David Donehower Funeral and Cremation Service - a Vertin Company
  • Industry: Funeral Homes
  • Job Function: General Manager/Operations
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 1-2 Years
  • Required Travel: 0-10%

Please refer to the company's website or job descriptions to learn more about them.

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