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First Choice Health
Spokane, Inland Northwest, United States
17 days ago
First Choice Health
Spokane, Inland Northwest, United States
17 days ago

Description

COMPANY INFORMATION:

First Choice Health, based in Seattle, Washington, is a dynamic leader in the Northwest health services community. Originating as a PPO Network in 1985, we eventually grew to serve all of Washington and the Northwestern U.S., including Oregon, Alaska, Idaho, Montana, Wyoming and select areas of North Dakota and South Dakota. As part of that growth, we began offering third party administration, medical management and employee assistance program (EAP) services. Today, we have approximately 560,000 members utilizing its PPO network. We support more than 80,000 lives with its third-party administration services. The FCH EAP is a growing service and currently supports over 2K unique clients with over 210K members and their family members.  As a hospital and physician-owned provider who services the medium to large group regional market, we are well positioned to adapt to the changing healthcare landscape. With a flexible systems architecture, we develop custom solutions and integrated services tailored to meet the needs of all clients. For more information, visit First Choice Health online at www.fchn.com.

We are an equal opportunity employer, we offer competitive salaries and offer a comprehensive benefits package including medical, dental, vision, health savings accounts, flexible spending accounts, life and disability insurance, EAP, 401(k), profit sharing, tuition reimbursement, transportation assistance, credit union and gym membership discounts.

POSITION SUMMARY:

First Choice Health EAP is seeking a sharp Clinical Account Executive to perform account management, crisis intervention, supervisor and manager consultations, group training and trauma debriefing. This is a dynamic and versatile position which satisfies those looking for a role that offers both clinical and business components. 

EXAMPLES OF DUTIES:

  • Implements, manages and nurtures positive relationships with groups/companies that have an EAP contract with First Choice Health EAP.
  • Administratively prepares renewals, invoices and utilization reports to discuss with HR teams, points of contact and insurance brokers. 
  • Provides support for these groups to include consultations with supervisors regarding risk management, poor employee performance or substance abuse problems. 
  • Provides in-the-moment telephonic crisis support for employees.
  • Assesses, plans and conducts onsite critical incident stress debriefings where there has been a traumatic incident such as an employee death, robbery, natural disaster, etc…
  • Participates in weekly clinical team consults and monthly staff meetings. 
  • Conducts employee and supervisor orientations, onsite trainings (such as suicide prevention, stress management, resilience, reasonable suspicion alcohol training) and other outreach services as requested.
  • Provides regional onsite services to market the EAP and nurture relationships with clients that may require occasional overnight travel.
  • Other related duties as assigned.


Requirements

QUALIFICATIONS:

  • Fully licensed mental health provider or social worker in the pacific northwest. (LICSW, LMHC, LMFT, LPC)
  • Two years EAP or clinical mental health experience preferred
  • Prior leadership experience preferred 
  • Excellent ability to network and build solid working relationships 
  • Proven experience and ability to work in team based environment
  • Ability to multi-task and show flexibility towards service requests
  • Ability to confidently public speak on various behavioral health trainings and EAP program components 
  • Proven experience and ability to lead group and individual trauma debriefing 
  • Strong computer skills and knowledge of email, calendars, powerpoint, and spreadsheets
  • Ability and desire to learn and quickly become proficient with other operating systems
  • Ability to communicate professionally both verbally and in writing at all echelons of management 
  • Current State Driver’s License 

PHYSICAL REQUIREMENTS:

  • Ability to see and hear within normal ranges with or without aid.
  • Ability to bend and move within normal ranges. 
  • Ability to drive long distances when necessary and must maintain a valid Washington State Driver’s License.
  • Ability to be stationary for long periods of time.
  • Finger and hand dexterity.
  • Able to lift a minimum of 10-20 pounds.
  • Ability to self-manage stress and emotions, maintaining a positive and professional attitude in intense environments

Job Information

  • Job ID: 59901159
  • Location:
    Spokane, Inland Northwest, United States
    Eastern Oregon, United States
    Spokane, Washington, United States
  • Position Title: Mental Health Account Executive
  • Company Name: First Choice Health
  • Industry: Employee Assistance
  • Job Function: Other
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 2-3 Years
  • Required Travel: 25-50%
  • Salary: $75,000.00 - $80,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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